Location: Nettleham HQ, Lincolnshire (with travel to other locations as required)
Salary: £34,662 - £39,276 per annum equivalent (dependent on experience)
Contract: 12 Month Fixed-Term Contract
Hours: Full Time – Monday to Thursday 8:00am–4:00pm, Friday 8:00am–3:30pm

Make a Difference Through Technology and Training

We are seeking an experienced and motivated ICT Trainer to join a busy Learning & Development team, supporting the delivery of high-quality IT systems training across a policing environment.

This is an exciting opportunity for someone with strong technical expertise and a passion for helping others develop their skills. While training experience is desirable, we are particularly interested in candidates with a strong understanding of policing and criminal justice IT systems who can quickly become confident and engaging trainers. Training and development support can be provided for the right candidate.

The successful applicant will play a key role in ensuring staff are confident and competent in the use of critical operational systems, helping to improve efficiency, compliance, and service delivery across the organisation.

Essential Technical Knowledge

To be successful in this role, you must have a strong working knowledge of:

Experience delivering training on these systems, or supporting users within an operational environment, would be highly advantageous.

Key Responsibilities

Design and deliver IT systems training programmes to staff across the organisation.
Deliver classroom-based, virtual and workplace learning sessions.
Support learners in applying system knowledge effectively within operational settings.
Assess learner competence and provide constructive feedback.
Assist in the planning and coordination of IT training programmes.
Support quality assurance activities and identify learning needs across the workforce.
Work closely with stakeholders to ensure training materials remain current, relevant and compliant.
Monitor changes to legislation, policy and procedures and update training content accordingly.
Promote best practice in data protection, information security and system usage.
Contribute to wider Learning & Development activities as required.

About You

We are looking for someone who can combine technical expertise with excellent communication skills.

You will have:

A proficient working knowledge of Niche5, Pronto and Compact MisPer.

Strong IT skills and the ability to quickly understand complex systems and databases.

Excellent communication and presentation skills.

The ability to engage learners and adapt your approach to different audiences.

Strong organisational skills and the ability to work independently.

A proactive approach to problem solving and continuous improvement.

A commitment to supporting the development of others.

Qualifications

Essential:

Level 4 Training Qualification (such as Certificate in Education & Training or equivalent), or willingness and ability to achieve this qualification.

Desirable:

Level 3 Assessor Qualification (TAQA, A1 or equivalent).

Experience in an IT training role.

Experience designing and delivering training within policing, criminal justice or technical environments.

What We Offer

Competitive salary based on skills and experience.
Early finish every Friday.
Opportunity to work in a varied and rewarding role.
Ongoing professional development and training opportunities.
The chance to make a real impact by supporting the development of a skilled and capable workforce.

If you have the technical expertise, enthusiasm and commitment to help others develop their skills and confidence with key operational systems, we'd love to hear from you.